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2Performant Support
For advertisers
For advertisers
1. First steps for beginners
What are the requirements for an advertiser?
What is the tracking code?
How do I set commission in a new affiliate program?
What is a Cookie Life and how can I change it?
What is Approval Time and how can I change it?
How do I write a good program description?
2. Costs, payments and invoices
What are the current pricing plans?
How can I download the invoice for a PRE PAID affiliate program?
How can I download the invoice for a POST PAID affiliate program?
How do I know how much I have to pay for a POST PAID affiliate program?
What fees do advertisers pay for using the platform?
3. Relationship with Affiliates
How do I communicate with affiliates? (video)
How do I invite an affiliate to my affiliate program?
Why can’t I approve pending affiliates?
What are Custom Conditions?
How do I grant Custom Conditions to affiliates?
Where do I see which affiliates have Custom Conditions?
4. About commissions
What is a commission and how to change it?
What types of commissions does 2Performant allow?
What statuses can commissions have?
How can I pay the commissions for a PRE PAID affiliate program?
How can I pay the commissions for a POST PAID affiliate program?
5. Improve your affiliate program
How to edit my account information?
How can I add my own Terms of Services?
How do I change my program's description?
How can I recruit new affiliates?
How do I hide site phone numbers for affiliate traffic?
How to add a new Promotion?
6. Means of promotion
On which sites will I be promoted?
What are Advertisers’ Promotions?
What are Shopping Events?
What is Affiliate Ranking?
7. Promoting Tools
What are the available promoting tools?
What banners do I need?
How do I upload a banner for my affiliate program? (video)
What is a Product Feed and how do I upload it into the platform? (video)
Special product feeds relevant for the promotion
8. Platform functionalities
What statistics can I see in 2Performant?
How do I block an IP for inbound traffic
How to use UTM parameters?