Commissions: Understanding the Different Statuses in Affiliate Marketing Programs
A commission is the volume of income that an affiliate receives for an action such as a product sale through the affiliate’s site. The list of commissions can be viewed in your affiliate account → Commissions section.
Pending: is the first status that a commission has. When a commission has the Pending status, it means that an action has been completed on the advertiser’s site by a user directed by the affiliate, during the cookie life. This status will be modified after processing the commission by the advertiser, based on the validity of that particular action.
Rejected: means that the commission is not eligible for payment and will not be paid to the affiliate. A commission can be rejected in the following circumstances:
- In the case of a per sale program: product return, double order or other error specified by the advertiser, failure to accept the payment or refund.
- Affiliate’s failure to comply with the terms of services of that affiliate program;
- Any fraudulent method used by the affiliate in order to receive a commission.
Approved: means that the commission is eligible for payment and will be paid to the affiliate. This status is for post paid affiliate programs only.
Paid: if the affiliate program is pre paid, once accepted,, the commission is automatically paid. For post paid affiliate programs, the advertiser paid the commission to 2 Performant and is assigned to the affiliate’s account.
All paid commissions can be found in the Payments → History section. Here you can also see the network bonuses and all values can be filtered by currency (EUR or RON) and the month they were acquired.