What statuses can commissions have?

Commissions: Understanding the Different Statuses in Affiliate Marketing Programs

A commission is the volume of income that an affiliate receives for an action such as a product sale through the affiliate’s site. The list of commissions can be viewed in your affiliate account > Commissions section.

There are commissions with the following statuses: pending, approved, paid, and rejected.

• Pending: - commissions that are about to be reviewed and processed by the advertiser.

This the first status that a commission has. When a commission has the Pending status, it means that an action has been completed on the advertiser’s site by a user directed by the affiliate, during the cookie life. This status will be modified after processing the commission by the advertiser, based on the validity of that particular action.

• Approved: - commissions are eligible for payment and will be paid to the affiliate. This status is for post paid affiliate programs only. 

• Paid: - commissions have been paid, and you will be able to withdraw the money once you have at least 100 RON or 25 euro in your account. 

If the affiliate program is pre-paid, once accepted, the commission is automatically paid. For post-paid affiliate programs, the advertiser paid the commission to 2 Performant and is assigned to the affiliate’s account.

All paid commissions can be found in the Payments > History section. Here you can also see the network bonuses and all values can be filtered by currency (EUR or RON) and the month they were acquired.

• Rejected: - commissions are rejected by advertisers for various reasons. If your commission is rejected and you don’t know why, we recommend reaching out directly to the advertiser.

1. In the case of a per sale program: product return, double order or other error specified by the advertiser, failure to accept the payment or refund;
2. Affiliate’s failure to comply with the terms of services of that affiliate program;
3. Any fraudulent method used by the affiliate in order to receive a commission.

For pre-paid affiliate programs, when a commission is generated and gets Approved, the corresponding amount is instantly allocated to the affiliate’s account, and its status changes to Paid.

For post-paid affiliate programs, after commissions are processed (Pending), they are either Approved or Rejected depending on the order completion or lead validity. If approved, once the commissions are paid by the advertisers, their status changes to Paid.