How to create a withdrawal request
1. Create a payment request: Select Payments > Withdraw
2. Select a payment profile (that you previously created)
3. Select the amount you wish to withdraw – it can be the entire amount in your balance or less. Please note: the platform auto-fills the entire amount in your balance, but the fields are editable. In case you want to withdraw less, you can just edit the sum(s).
Please note there is an 11.22 euro fee for bank transfers, and 2 euro operational fee.
4. Create Invoice - see instructions below:
Generate an invoice in your own invoicing system for the amount mentioned in the Amount you need to invoice field (as shown in the above picture), with the following details:
- Your company details:
- Company Name
- Company Address
- VAT no
- Registration No
- Invoice Number and Date
Important Note – Invoice must have the date of the withdrawal request (same month, year)
- 2Performant billing information:
- Company Name: SC 2Performant Network SA
- Company Address: 6-8 Corneliu Coposu Boulevard, Unirii View Building, Floor 2, (office) ResCo-working09, 3rd District, Bucharest, Romania
- VAT Number: RO 26405652
- Registration Number: J40/493/2010
5. Finish your withdrawal request:
- Upload your invoice (PDF) and create the withdrawal request.
- Please note invoiced amount must be exactly the same as the amount in the withdrawal request (”Amount you need to invoice”) - Always check before submitting the withdrawal request
- Check the last box and press Create a withdraw request.
6. Receive Payment Confirmation:
Each week, on Wednesday, we verify all payment requests made between last Wednesday until Tuesday.
✅ If everything is ok with traffic sources and the invoice is correct, your payment will be processed on Thursday.
⚠️ If the request is rejected, you will receive an email mentioning the reason for the rejection.
All Payments are made each Thursday. If a Bank transfer is involved, you will have to keep in mind 3-5 working days for the transfer to be processed by the bank.
Also, please note that if the invoice exceeds 10.000 Euro, it will be paid in installments, not exceeding 10.000 Euro per installment.
If you have any problems, contact us: support@2performant.com